On Wednesday, Fiverr introduced Dynamic Matching, a new AI tool through which businesses can find and hire freelancers. This tool works as both a writing helper and a talent search engine. It makes it easier for businesses to hire and gives freelancers more job opportunities.
What Is Dynamic Matching?
Dynamic Matching enhances the hiring experience by offering the following features:
- Refining Project Briefs: Businesses can perfect their project descriptions with AI assistance.
- Candidate Recommendations: The tool identifies ideal freelancers based on the project requirements.
- Flexible Sharing Options: Businesses can automatically share the brief with recommended freelancers or manually choose and contact candidates themselves.
The Human Touch Behind the AI
According to Fiverr’s VP of Product, Adi Margolis, the tool is continuously optimized by a dedicated oversight team. This ensures its algorithms remain accurate and reliable, using feedback and up-to-date data. Margolis emphasized that Pro users and other premium customers can enjoy customized services tailored to their unique needs.
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Proprietary Data for Precision Matching
Dynamic Matching relies on Fiverr’s vast internal data, including gig catalogs, freelancer profiles, and transaction history. Margolis explained that this approach enhances service-user matching while safeguarding data privacy.
“Our AI model uses relevant information like skill sets and past orders, without introducing inaccurate or irrelevant data,” she clarified.
Addressing Bias Concerns in AI Recruiting
AI recruiting models often face criticism for potential bias, especially if the training data lacks diversity. To address this, some jurisdictions, like New York City, mandate companies to disclose AI usage in hiring and undergo bias audits. Fiverr aims to avoid these pitfalls by training its model to focus solely on professional skills and relevant data.
How Freelancers and Businesses Use Dynamic Matching
Both organizations and freelancers can choose to use Dynamic Matching. This is how it operates:
- Brief Creation: Businesses can upload an existing project brief or input a few lines for the tool to expand into a complete description.
- Freelancer Scanning: The tool searches Fiverr’s database for suitable freelancers.
- Proposals in an Hour: Within about an hour, qualified freelancers submit personalized proposals for the project.
- Accept or Decline: Freelancers can accept or reject project invitations.
Beta Testing and Full Launch
Dynamic Matching is in beta and available exclusively to Fiverr Pro users. It is scheduled for a full launch early next year, promising to transform how businesses and freelancers connect.
The Future of AI in Freelancing
As AI recruiting tools become more common, Fiverr’s Dynamic Matching shows how technology can make hiring faster and easier while staying fair and accurate. Fiverr is improving the standards for freelancing by combining human advice with AI’s speed.
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